India Inc India Inc: Wednesday, 04 July 2012 13:46

Tech Mahindra to bid for Hutch BPO business

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Tech_MahindraeditedIndian IT services firm Tech Mahindra is planning to bid for the Hutchison Whampoa Group’s India-based telecommunications business process outsourcing (BPO) unit. 

 The UK’s Serco is also in the race for the potential sale of Hutchison Global Services Private Limited.

Mumbai-based Hutchison Global Services, a fully owned subsidiary of Hong Kong billionaire Li Ka-shing'sHutchison Whampoa, does captive back-office technology work and customer service support for the group's mobile telephony services in the UK, Ireland and Australia.

Hutchison Global Services clocks revenues of over $160 million and the BPO has 12,000 staff working at five locations in Mumbai and Pune.

Serco BPO delivers voice-based solutions, database management and back-office support services for Indian and international customers.

In 2008, Serco entered the Indian BPO market by acquiring 60 per cent in InfoVision Group for $20 million. Last year, the Serco Group acquired Mumbai-based Intelenet Global Services for $635 million.

As its last purchase, Tech Mahindra acquired the international operations of Delhi-based vCustomers International Services Private for $27 million.

The company’s board had approved the merger of Mahindra Satyam with Tech Mahindra last month, expected to create India’s fifth largest software firm with annual revenues of about $2.4 billion.

The combined entity will benefit from operational synergies, economies of scale, sourcing benefits, and standardisation of processes to create a top level information and communications technology service provider, according to a company statement.

Tech Mahindra had taken over the scam-hit Satyam in April 2009 and rebranded it as Mahindra Satyam after founder and chairman B. Ramlinga Raju admitted to a multi-crore accounting fraud at the firm in January 2009.

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